AAI Calling & Voice Agents for E-commerce
AI Calling that talks to every customer, in their language, within minutes
AI voice agents call your customers automatically to confirm COD orders, reschedule failed deliveries, recover high-value carts and qualify leads, in Hindi, English and regional languages, at a fraction of a call centre's cost.
What is AI Calling & Voice Agents for E-commerce?
AI calling uses natural-sounding voice agents to make and answer phone calls automatically. For e-commerce brands, the most valuable uses are COD order verification, failed-delivery (NDR) follow-up, abandoned cart recovery, feedback calls and lead qualification. Every answer is recorded and pushed back to your store or CRM.
Marketeer India designs the call scripts, sets up the voice agent, integrates it with your order and courier data and makes sure calling follows TRAI's commercial communication rules, then reports on confirmation and recovery rates every month.
What's included
Our AI Calling services
Everything you need to launch and grow on AI Calling, managed by specialists.
COD verification calls
Every COD order, or only high-risk pincodes and first-time buyers, confirmed within minutes.
NDR & failed delivery calls
Instant calls to reschedule deliveries and fix addresses before the parcel returns.
Abandoned cart calls
Personal-sounding calls for high-value carts, with a WhatsApp checkout link after the call.
Lead qualification
Inbound and outbound calls that qualify B2B, distributor and bulk-order leads.
Multilingual voice agents
Hindi, English and major regional languages, with human handover when needed.
Compliance & reporting
TRAI-compliant calling setup, call recordings, dashboards and monthly insights.
Process
How we grow your brand on AI Calling
Use-case design
Pick the calls that save the most money first.
Script & voice
Scripts, languages and voice tuned to your brand.
Integrate & test
Connect store, courier and CRM; test with real orders.
Scale & report
Go live, measure confirmation and recovery, improve monthly.
Who it's for
Is this right for your brand?
Our AI Calling service is a strong fit for:
- D2C brands with high COD and RTO
- Brands with many failed deliveries
- Brands with high-value carts
- Businesses handling distributor or bulk enquiries
Free marketplace audit
Get your free AI Calling audit
Tell us where you are today. We'll review your AI Calling opportunity and share a clear, prioritised plan within one working day.
Tell us about your brand
2 minutes. No obligation. A senior strategist reviews every enquiry.
FAQs
AI Calling FAQs
What is AI calling?
AI calling uses voice agents powered by artificial intelligence to make and receive phone calls automatically, understand spoken answers and take actions such as confirming an order or rescheduling a delivery.
Can AI calls speak Hindi and regional languages?
Yes. Voice agents can be set up in Hindi, English and major Indian regional languages, and can switch to a human agent when needed.
Is AI calling legal in India?
Yes, when it follows TRAI's rules for commercial communication, respects DND preferences and uses properly registered numbers. Service calls to your own customers about their orders are treated differently from promotional calls.
How does AI calling reduce RTO?
By confirming intent and address on every COD order before dispatch and rescheduling failed deliveries quickly, fewer parcels are refused or returned.
Can AI calling work with WhatsApp automation?
Yes. The best results come from combining them: WhatsApp first, an AI call if there is no reply, and a WhatsApp link after the call.
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